British Caymanian Insurance Company Limited (BritCay) will close its offices on Monday, 23 March, for walk-in business, but will continue to service clients without any disruptions.
BritCay Medical
For queries related to claims, customer service or administration, please call 949-8699. Alternatively, email Medical@britcay.ky or visit https://cayman.cgigroup.com/contact for customer support. Premium payments can continue to be made by credit/debit card via phone or by bank transfer to account # 01210-030109-00 at Butterfield Bank or bill payee “Colonial Medical Insurance” at CIBC First Caribbean.
Home, Motor and Business Insurance
For queries related to claims, customer service or administration, call 949-8699. Alternatively, you can email KY_Claims@colonial.bm for claims related queries, info@britcay.ky for general insurance queries, Motor@britcay.ky for motor queries, and property@britcay.ky for home and travel related queries.
BritCay Pensions
Our Client Services Team can be reached as follows: Email: pensions@britcay.ky Website: https://cayman.cgigroup.com/contact Portal: BritCay Pensions Portal Telephone: 949-8699 Fax: 949-0538 Pensions clients making payments online should select “Colonial Master Deed Cayman Islands” as a bill payee via online banking with Butterfield Bank.
BritCay Life
Our Client Services Team can be reached as follows:- Email: info@britcay.ky Website: https://cayman.cgigroup.com/contact Portal: BritCay Life Portal Telephone: 949-8699 Fax: 949-0538