The Utility Regulation and Competition Office (URCO) is aware of the current interruption affecting internet services across multiple providers in Cayman Brac.
Based on the information presently available, the disruption is understood to be associated with Flow's planned works on the Cayman-Jamaica Fibre System. URCO further understands that some customer internet traffic has been redirected through the MAYA-1 cable while the works remain ongoing.
URCO is currently requesting a more detailed update from the licensee, including the scope of the impact, mitigation measures being taken, and the expected timeframe for full restoration of service.
URCO will continue to monitor the matter and will provide further information to the public as soon as verified details become available. Affected customers are also encouraged to monitor Flow’s official communication channels for service-specific updates.